New Tenon

Is the tenon broken we can fix it for you. Often we see customers have dropped the pipe and the tenon is broken. If the stem in itself is in good shape there is no reason to get a whole new stem and in this way you keep the orginal stem This product is also chosen if you want a none filter pipe changed to a filter pipe or a filter pipe to an non filter pipe (the tenon will be quite thick then). Its important that you note what size of filter you use.

How?
You finish your order here and pay here. Then you send us the pipe with the old stem. Remember to leave a note or a print of the order confirmation so we have the address etc. Please use a service where its delivered to us and not a collect service.

 

IMPORTANT MESSAGE: For outside EU customers regarding repairs.

Due to administration fees in custom handling by Danish authorities for packages outside EU we are charged approx. 30 USD to get your package delivered. This fee is charged regardless to the value. We will send you a PayPal invoice on 30 USD to cover this. The fee is per package and not per item. NB! It's important that you in customer declaration write “Product for repair" and value 10 EUR or 10 USD.